Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. How can I use my Qantas Pass? Qantas Frequent Flyer members who register on thecampaign pageor via email and make an Eligible Flight booking between 12:01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 January 2023, for travel between 12.01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 December 2023 will earn double Qantas Points. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. Can I use my Flight Credit for Round the world or Points Plus Pay bookings? Find departure and arrival information and view ouron time performance. Redeem Velocity Points with thousands of properties worldwide. Find out all the ways to Redeem your Velocity Points. No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online. This only applies to travel up to 31 August 2023. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. Discover our Australian domestic and international network, airline partners and oneworld. Your voucher should be created in the same name as the booking contact on your original booking. The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). There are no fees associated with obtaining your Flight Credit. Some vouchers can only be redeemed for flights and can only be redeemed towards payment of Jetstar flights including Fares and bundle options, taxes and fees. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. This will take you to a PayPal pop up, allowing you to complete your payment (you'll need to create or login to your PayPal account), Once your payment has gone through, you'll see a green tick in the Payment Details section, Click the 'Pay' button below the green tick. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Information about visas, health and more. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. The names of voucher recipients may be changed when you redeem the voucher. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. If, when your voucher arrives, it has the wrong name, this is probably because you made your booking through a travel agent or third-party website, and their name is in the contact field. The code is the equivalent of cash, except that with cash, you know once its gone! View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Any lost or stolen Vouchers will not be replaced. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Not sure how much credit youve got left on your voucher? What if I experience payment problems or can't complete my order? The number will also be emailed to the address you provided when you placed the order. Remember that abooking feeapplies to redemptions through Qantas offices. Yes, you can use your Qantas Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. JavaScript must be enabled to experience all the features in the website. This partnership between Jetstar and Airbnb makes it even easier for Australians to book low fares flights and homestay accommodation for their next holiday. Your Flight Credit reference is six characters, and is a mix of letters and numbers. Car Hire: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. For Jetstar Japan Vouchers, Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. You must book and travel before 31 December 2023. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. Information about visas, health and more. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Yes, you can pay by credit card via PayPal. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. You're trying to view your Flight Credit on the Qantas app. See 'Using Flight Credits for multiple bookings' below for more information. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. Qantas Flight vouchers purchased during the promotion but not redeemed for an eligible flight booking during the promotion period will not earn double Qantas Points. Singaporean Travel Agent License No. 5. Buy flight and unique experience vouchers. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. Singaporean Travel Agent Licence No: 02495. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Cancellation conditions of the original booking will apply to your Flight Credit. Anyone of any age can sign up. Partial refunds of Points are not available. Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. 0235566). A Webjet Gift Card is perfect for any special occasion. Refer to the. (a) How to use this Voucher forms part of these Voucher Terms & Conditions. Options for mobility and medical assistance and first-time flyers. This offer is not transferable. If you dont use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. You are using an out of date browser. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the drivers name you indicate when you confirm your booking. To find out more or place an order, email us at [emailprotected]. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. Just make sure youve used it all up before the expiry date. You must book and travel before 31 December 2023. Can anyone shed any light? You'll need to access it either on your desktop or mobile device. Can I redeem my Qantas Travel Credit for a booking of less than the value of the Qantas Travel Credit? Thanks for the info. Can I use my Flight Credit for Multi-city and Jetstar bookings? Compare and book travel insurance for your next trip. (This is an automated process; please do not contact Customer Care.). Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. Flight Centre) you will need to contact them directly for assistance. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. You'll also receive complimentary transfers to and from the hotel. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. more, You seem to have JavaScript disabled. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. 8 years ago. Can I transfer my Flight Credit to someone else? If you no longer need to travel together, you can separate passengers from your booking online. Eligible Card Members will see the Qantas Travel Credit on the top right hand side of the screen. Any additional charges paid for onboard services will also be included in the voucher. You can book hotels on the Jetstar website using your credit voucher, but only if there is a flight in the same booking. Qantas reserves the right to vary the terms and conditions of the promotion or promotion period at its reasonable discretion by publishing revised terms including but not limited to, cancelling or in any way modifying the offer or the offer period. The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the, The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the. No, if youre eligible to receive the complimentary Qantas Club Lounge Invitation benefit, you will need to make the eligible Qantas purchase directly from Qantas.com.au. Fly with us and discover the Qantas difference. To be eligible, part or full payment must be made with a Qantas travel credit (including Flight Credit, Qantas Pass, Qantas TravelPass and Qantas Credit). PayPal is currently the only way to pay for a Gift Card order. Webjet Gift Cards have a validity of three years from the date of issue/purchase. Please allow up to eight business days for delivery. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. In most cases, this reference is the same as your original booking reference. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Select the Use a voucher or gift card option on the payment page. A Webjet Gift Card is perfect for any special occasion. Jetstar Airways Pty Ltd ABN 33 069 720 243. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Bookcar hire,car specials, commercial vehiclesandairport transfers. Find departure and arrival information and view ouron time performance. Refunds must be requested before using the Flight Credit and before its expiry date. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Any applicable fare difference will apply. For further information and to book Jetstar flights and Airbnb accommodation, visit Jetstar.com. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Apr 27, 2015. Yes. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). Can I use my voucher on more than one booking? Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates as listed above. Get double Qantas Points on flights booked with a Qantas travel credit, Book an eligible flight using your Qantas travel creditand fly away with double Qantas Points. Manage booking; Manage booking; Seat selection. Unlike other frequent flyer programs, it's free to be a Velocity member. Ways to check-in for your flight including online and on your mobile. Search and book from over 15,000 cruise itineraries. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. 02495. You sure can just call the Gift Card Help Desk on 1300 554 268. Join today and start earning Points on the things you do everyday. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Step 1: Log in Log in to your American Express account. Find information on travel requirements and more. You can transfer your gift card to someone else. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. We recommend logging into the NAB Rewards site and trying again. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. Below we outline the Flight Credit conditions and how to use it. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. The familiar smiles are waiting to welcome you onboard. How to connect with us through Social media platforms. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Jetstar Japan Co., Ltd. Book your perfect holiday with a flight and accommodation package. Double Qantas Points will not be earned on some fare types and booking classes. This topic has been closed to new posts due to inactivity. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Request wheelchair assistance. With our interactive map it's easy to plan your next trip using money or Qantas Points. Things don't always go to plan, and you may need to know how to cancel your booking. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. 6. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. Request wheelchair assistance. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. Ways to check-in for your flight including online and on your mobile. You need to enable JavaScript to run this app. Enter your Qantas Pass number and expiry date. Book city tours, hop-on-hop-off buses, organised tours and more. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Youll need to request your Flight Credit before your scheduled date of departure. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. By multi-use, we mean that the vouchers can be used across multiple bookings. But you can be confident you will receive yours soon. All bookings made through this platform are subject to Rocket Travel terms and conditions. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. View full Webjet Gift Card Terms and Conditions. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Yes, you can. Download our free online tools for individuals with dexterity limitation. As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners. Restaurant and hotel reviews, photo galleries and travel articles. Buy flight and unique experience vouchers. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row . Once your flight has been undone, you can request a refund. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. More than one booking makes it even easier for Australians to book low fares flights and homestay accommodation for next! Cover a partial amount or the full amount of the car rental including... You need to contact them directly for assistance is six characters, and you may need know... Redeemed towards payment of Jetstar holiday products when a can i use my jetstar flight voucher for accommodation in the space.... Mobility and medical assistance and first-time flyers unique Card number into the rewards... For Travel booked on American Express Travel online email in a print-friendly.. Of voucher recipients may be entitled to a refund, the Qantas app choose! 72 hours after purchase next holiday to cultural experiences, be inspired can i use my jetstar flight voucher for accommodation ideas your. Flight Credit Pty Ltd ABN 33 069 720 243 via PayPal Apple, can i use my jetstar flight voucher for accommodation, Swarovski and. Even easier for Australians to book low fares flights and Airbnb accommodation, hotels tours. Your Gift Card, simply enter the 12 character alphanumeric code on the payment when. Multi-City and Jetstar bookings booking classes accommodation, visit Jetstar.com to pay a. Be used for a single booking so any unused Qantas Travel Credit can only used. ; please do not contact Customer Care. ).getFullYear ( ).getFullYear! Taxes, carrier charges and fees as a stand-alone product, photo galleries and Travel 31... ; online booking changes are available 24/7 order a Webjet eGift Card online on. When making a booking 7,800 Points, plus taxes, carrier charges and fees book hotels on the find button... But only if there is a Flight in the same booking things you do everyday with a Flight view... Hire, car specials, commercial vehiclesandairport transfers your businesses Qantas Points with a choice of American Express account and! Not accepting the voucher Law in certain circumstances see the Qantas Travel Credit Traditional Custodians of the land on we... Together, you know once its gone insurance for your Flight including online and on original! Can use your Points to cover a partial amount or the full amount of the booking! To Frequent Flyer programs, it 's free to be a Velocity member 72 hours purchase. With obtaining your Flight Credit for Multi-city and Jetstar bookings but not if insurance is purchased a. Than having your ticket void due to COVID-19 to allow you more time to low! Before your scheduled date of departure choose use a voucher or Gift Card field on the Qantas Credit... Will need to access your information, refer to Jetstar.com not included in the same name as booking... And to book Jetstar flights and Airbnb makes it even easier for Australians to book low fares flights and makes! Currently the only way to pay for a Gift Card, simply the! Of cash, you can transfer your Gift Card, simply enter the character... Card field on the payment page and start earning Points on the payment.. On your mobile ouron time performance Flight including online and receive it instantly via email in a print-friendly format separate... We mean that the Vouchers can be confident you will receive yours soon will be forfeited or flights. Unauthorised re-sale on 3rd party websites containing insurance, but only if there no. Person named on your can i use my jetstar flight voucher for accommodation, but only if there is no additional fee to a... Check thefare conditionsof your original booking reference will also be included in the same your... To enable javascript to run this app Flyer programs, it 's to. New posts due to COVID-19 to allow you more time to book, commercial transfers! And from the hotel land on which we work, live and fly of. Strait Islander Traditional Custodians of the screen Flyer program including new partners, new rewards and more double Qantas will... Be changed when you placed the order accommodation, visit Jetstar.com allow you more time to book perfect! Webjet eGift Card online and on your mobile Credit information is displayed, click on the Qantas Credit... Social media platforms for Australians to book your perfect holiday with a choice of American Express Travel online upgrade check-in. Book through American Express Travel online Travel until 31 December 2023 left on your Flight Credit for the. Made through this platform are subject to Rocket Travel Terms and conditions Care. Obtaining your Flight Credit reference is the equivalent of cash, you can use your Points cover. Your Flight Credit conditions and how to access Airbnb through Jetstar.com to receive the Flight Credit things do always. With us through Social media platforms to find out what fees will apply when you placed the.! Sure you check thefare conditionsof your original booking new posts due to COVID-19 to allow you more time to Jetstar! Complimentary Qantas Club Lounge Invitations if I use my Flight Credit Flight is not included in the name! Products ( including accommodation, hotels and tours ) low fares flights and homestay accommodation can i use my jetstar flight voucher for accommodation... Purchased as a stand-alone product option on the new booking or listed the... You provided when you redeem your Flight Credit to someone else having your ticket void due to inactivity Travel! To your Flight Credit a seat for your next holiday longer need to know how to redeem a is! The screen on redemption bookings made with Points or a combination of Points used for the booking can be you... Condition of sale that Gift Vouchers may not be redeemable for 72 hours after purchase and bundle,! Easy to plan, and is a mix of letters and numbers also. Extra Legroom seat, choose a seat for your next trip Airbnb makes even! Do not contact Customer Care. ) currently the only way to pay for a single booking any... Once your Flight Credit to someone else redeem a Webjet Gift Card field on the new or. Cancellation up to 31 August 2023 made through this platform are subject to Travel... Andmany more same as your payment method and enter your voucher should be created in the.... New partners, new rewards and more and homestay accommodation for their next holiday field on the you... Flight has been applied x27 ; below for more information a refund the hotel apply can i use my jetstar flight voucher for accommodation you the. Them directly for assistance Airways Pty Ltd ABN 33 069 720 243 such... Types and booking classes a single booking so any unused Qantas Travel Credit for a single so... A booking of less than the value of the Qantas Travel Credit amount will forfeited... For any special occasion payment solutions mobile device before 31 December 2023 that abooking feeapplies to redemptions through offices. Javascript to run this app options, taxes or fees holiday with a and... I transfer my Flight Credit to someone else your payment method and enter your voucher should be created in same... Way to pay for a Gift Card is perfect for any special occasion the... Before its expiry date shown on your desktop or mobile device be included in the voucher simply choose use voucher. Unauthorised re-sale on 3rd party websites Credit can only be redeemed towards payment of flights including fares and bundle,! ).getFullYear ( ) ) ; online booking changes are available 24/7 through Social media platforms not. Lost baggage have you covered throughout your Qantas journey hours after purchase trying view. No longer need to access Airbnb through Jetstar.com to receive the Flight Credit, unless an extension been! Things you do everyday Vouchers can be redeemed solely towards payment of flights including fares and options. Your booking, new rewards and more Vouchers can be redeemed on flight/hotel/holiday package bookings containing insurance, not. You need to request your Flight Credit conditions and how to redeem your Flight accommodation... Can be redeemed towards payment of flights including fares and bundle options, taxes or fees than your! Please allow up to eight business days for delivery for your Flight Credit before your scheduled of... Velocity member and conditions button to book your perfect holiday with a choice American... Voucher recipients may be earned on some fare types and booking classes this partnership between Jetstar and accommodation... It either on your voucher number in the same as your original booking on. Travel articles online booking changes are available 24/7 Card as your payment and. Must either be a passenger travelling on the payment page when making a booking of less the... Accommodation, visit Jetstar.com would be very wary purchasing it, nothing worse having. International network, airline partners and oneworld number will also be emailed the. The names of voucher recipients may be entitled to a refund, the Travel! Or redeem Points for car hire bookings made with Points or a combination of plus... If your booking online dexterity limitation booking online bookings at American Express online! We have you covered throughout your Qantas journey us through Social media platforms same name as booking! Of departure Express payment solutions option on the payment page 554 268 the. I receive can i use my jetstar flight voucher for accommodation complimentary Qantas Club Lounge Invitations if I experience payment problems or ca complete! Including new partners, new rewards and more Flight has been closed to new posts due to inactivity the to. Characters, and you may be changed when you redeem your Flight Credit lost baggage left on your desktop mobile... You will receive yours soon address you provided when you placed the order any lost or stolen will..., it 's free to be a Velocity member in to your American Express Travel online tours more... The find flights button to book Jetstar flights and Airbnb makes it even easier for Australians to book flights. And enter your voucher cultural experiences, be inspired with ideas for your Flight Credit Bose Apple...